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![[Post New]](/Sysforums/templates/default/images/icon_minipost_new.gif) 21/06/2009 16:25:55
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techguy
SysAid Mod
Joined: 11/06/2008
Messages: 1078
Location: England
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Haim wrote:
We have postponed the official release of patch 6.0.07 to include this fix in the final edition, I hope we will have the patch ready by the end of the week.
is it going to have a different version number then when it is finally released? as some of us are already on 6.07, and that is going to get confusing if there are 2 versions with the same number.
This message was edited 1 time. Last update was at 22/06/2009 05:36:47
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Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki |
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22/06/2009 02:01:57
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DK_Sysaider
Super SysAider
Joined: 07/05/2009
Messages: 79
Location: DK
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Haim wrote:DK_Sysaider,
Please check if you are using version 6 of the agent on the machines who are having this issue as this issue should have been resolved in version 6 of the agent.
I thought so I read this should been fixed in v6, but I do still have this problem. But I'll try and check the computers still reporting it, how do you check the version of the agent on a computer?
This message was edited 1 time. Last update was at 22/06/2009 02:02:17
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"The Helpdesk is not active as the IT staff is on holiday, your service request will be addressed in about 4 weeks." |
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22/06/2009 06:41:45
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Haim
SysAider
Joined: 15/04/2008
Messages: 2449
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DK_Sysaider wrote:
Haim wrote:DK_Sysaider,
Please check if you are using version 6 of the agent on the machines who are having this issue as this issue should have been resolved in version 6 of the agent.
I thought so I read this should been fixed in v6, but I do still have this problem. But I'll try and check the computers still reporting it, how do you check the version of the agent on a computer?
The best way to see the agent version is to add the "SysAid agent version" column to the asset list using the "customize list" button.
Let me know on what you find
Haim
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Pushing IT forward |
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22/06/2009 07:22:32
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techguy
SysAid Mod
Joined: 11/06/2008
Messages: 1078
Location: England
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Did you miss my question above?
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Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki |
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22/06/2009 08:13:49
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DK_Sysaider
Super SysAider
Joined: 07/05/2009
Messages: 79
Location: DK
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Haim wrote:
The best way to see the agent version is to add the "SysAid agent version" column to the asset list using the "customize list" button.
Let me know on what you find
Haim
Okay thank you Haim.
I was sure I had a regular agent update scheduled long time ago when I moved SysAid, but must have forgotten to save. I also forgot to update the package for our group policy, so new computers get the old version. I ran a update and scheduled one every week, and the agents are updating just fine now, and I think the problem with changing version from null stopped at least it looks like. I'll monitor it the following days, but think its okay now.
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"The Helpdesk is not active as the IT staff is on holiday, your service request will be addressed in about 4 weeks." |
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22/06/2009 09:32:06
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Haim
SysAider
Joined: 15/04/2008
Messages: 2449
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techguy wrote:Did you miss my question above?
Hey Techguy.
The next patch that will be released will not be called 6.0.07, i'm not sure what will be the official name, and i will let you know in the next few days when it will be released.
Best regards.
Haim
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Pushing IT forward |
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25/08/2009 03:28:08
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JSH
SysAider
Joined: 18/08/2008
Messages: 23
Offline
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well, two month later, running on Sysaid Server 6.0.0.7 and clientAgent 6.0.0.7
Our database is now 8.2 GB, which I think i alarming. Shrinking the DB will only give us 5 MB.
What to do?? is there no other way than a complete reinstall on a new DB??
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25/08/2009 10:13:18
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Haim
SysAider
Joined: 15/04/2008
Messages: 2449
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JSH,
Please upgrade to version 6.0.09.
Also, if you are using MS-SQL, please check the size of the log file (LDF file), and if it take a big size, you can shrink it by backing up your database.
Best regards.
Haim
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Pushing IT forward |
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