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![[Post New]](/Sysforums/templates/default/images/icon_minipost_new.gif) 11/09/2008 11:43:46
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suportecs
SysAider
Joined: 11/09/2008
Messages: 1
Offline
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Fiz o Download, o Upload e não traduziu. Como faz ?
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02/10/2008 08:21:33
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informatica@astoriapapeis.com.br
SysAider
Joined: 01/10/2008
Messages: 1
Offline
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Mesmo problema do amigo.
Parece que ele faz o upload mas não carrega o arquivo. Será algum coisa com o cache?
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07/01/2009 11:47:07
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MSCAR
SysAider
Joined: 19/12/2008
Messages: 2
Offline
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Tambem tenho o mesmo problema. Não consigo fazer o up-load do ficheiro.
Sugestões?
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08/01/2009 02:55:28
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Oded M
SysAid Director of Product Management
Joined: 28/05/2008
Messages: 729
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Dear Portuguese speaking SysAiders !
We are currently working on an official translation of SysAid 5.6 to Portuguese (Brazil).
I would appreciate if one of you chip in and give your inputs on what we put together so far.
We are in the phase of finalizing and testing it so I don't want to post the actual file yet.
Please reply to this post if your are interested in receiving the translation file and I will forward you the information on how to obtain it.
Thanks in advance for your help !
Oded
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15/01/2009 08:23:43
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fabraz
SysAider
Joined: 02/12/2008
Messages: 1
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Aqui fiz o upload e não funcionou (Ubuntu), mas quando fiz o upload novamente, apareceram na lista 2 arquivos com mesmo nome, um deles apenas finalizado em ~
Fiz o upload do primeiro (nome original), depois do segundo, e funcionou.
Quando fiz somente do segundo, ou somente do primeiro, não funcionou.
Tentem isso e vejam se funciona.
E também pode ser por não verem a tradução, que ainda está relativamente pouca (umas 4 paginas, de 40)
Estou traduzindo aqui mais também, chegando na décima pagina, já percebi uma diferença. Quando avançar mais, faço upload aqui para vocês.
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15/01/2009 11:32:06
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Alex.Moreira
SysAider
Joined: 15/01/2009
Messages: 47
Location: Brazil
Offline
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Oded
Today I tried translating the End User interface here, and it didn't work for some reason..
Everything else I translated is working fine, but the End User Interface didn't work.
I restarted Tomcat, SysAid, everything and didn't work. Can you give me any advice about how to do it?
And about this Portuguese translation you are working on, how can I get it? And does it translate the End User Interface as well?
I'd like to see it and even help you finish it.
Thanks,
Alexandre Taitson Moreira
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16/01/2009 08:28:39
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Haim
SysAider
Joined: 15/04/2008
Messages: 2449
Offline
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Alex.Moreira wrote:Oded
Today I tried translating the End User interface here, and it didn't work for some reason..
Everything else I translated is working fine, but the End User Interface didn't work.
I restarted Tomcat, SysAid, everything and didn't work. Can you give me any advice about how to do it?
And about this Portuguese translation you are working on, how can I get it? And does it translate the End User Interface as well?
I'd like to see it and even help you finish it.
Thanks,
Alexandre Taitson Moreira
Hello Alexandre Taitson Moreira,
each user has a personal language, and the user will only see the translations you have made if his set-up language is exactly the same as the language you uploaded the translation to.
You can change the default language for your users under preferences > account defaults.
Please make sure the language field in this page is the same as the one you have uploaded the translation to, if not, change it to the modified language and this should allow your end users to see the translation.
Best regards.
Haim
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Pushing IT forward |
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16/01/2009 08:38:26
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Alex.Moreira
SysAider
Joined: 15/01/2009
Messages: 47
Location: Brazil
Offline
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Haim wrote:
Alex.Moreira wrote:Oded
Today I tried translating the End User interface here, and it didn't work for some reason..
Everything else I translated is working fine, but the End User Interface didn't work.
I restarted Tomcat, SysAid, everything and didn't work. Can you give me any advice about how to do it?
And about this Portuguese translation you are working on, how can I get it? And does it translate the End User Interface as well?
I'd like to see it and even help you finish it.
Thanks,
Alexandre Taitson Moreira
Hello Alexandre Taitson Moreira,
each user has a personal language, and the user will only see the translations you have made if his set-up language is exactly the same as the language you uploaded the translation to.
You can change the default language for your users under preferences > account defaults.
Please make sure the language field in this page is the same as the one you have uploaded the translation to, if not, change it to the modified language and this should allow your end users to see the translation.
Best regards.
Haim
They are both the same languages already, I set that up when I first logged into SysAid
Same Language, same Encoding, and still not working.
I read all I could about the translation files, not only on Portuguese forums, and I still couldn't make it work.
Its not that "the End users can't see it as it should be"... The problem is that no one can see as it should be, not even me. I translated it on the Translation file, but it didn't work for anyone. Even already having all Account Defaults the same as the Language I set up for SysAid.
This message was edited 1 time. Last update was at 16/01/2009 08:54:10
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18/01/2009 08:50:41
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Haim
SysAider
Joined: 15/04/2008
Messages: 2449
Offline
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Alexandre,
Please upload your translation file here, I will test it internally and let you know why this is happening and how we can resolve it.
best regards.
Haim
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Pushing IT forward |
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19/01/2009 06:13:24
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Alex.Moreira
SysAider
Joined: 15/01/2009
Messages: 47
Location: Brazil
Offline
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Haim wrote:Alexandre,
Please upload your translation file here, I will test it internally and let you know why this is happening and how we can resolve it.
best regards.
Haim
Sorry for taking long, I was at home during weekend and I only have access to it here at work.
Here it is:
| Filename |
sysaid_text_pt_BR.utf8.properties |
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| Description |
pt_BR (partial) translation file |
| Filesize |
131 Kbytes
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| Downloaded: |
67 time(s) |
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19/01/2009 12:53:10
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Adam Racer
SysAid Customer Relations
Joined: 09/07/2008
Messages: 156
Offline
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Hey Alex,
I have uploaded the Portuguese translate file to my own installation and was able to properly view the translations which you have made. That being so, can you please send an email to our help desk at helpdesk@ilient.com regarding this issue and we will be happy to further address the problem in a more personal manner.
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20/01/2009 06:25:14
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Alex.Moreira
SysAider
Joined: 15/01/2009
Messages: 47
Location: Brazil
Offline
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Adam Racer wrote:Hey Alex,
I have uploaded the Portuguese translate file to my own installation and was able to properly view the translations which you have made. That being so, can you please send an email to our help desk at helpdesk@ilient.com regarding this issue and we will be happy to further address the problem in a more personal manner.
Did you also check the End-user portal translations?
Were they also working?
I can see all translations I made, except for the End user portal translations.
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20/01/2009 07:38:46
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Alex.Moreira
SysAider
Joined: 15/01/2009
Messages: 47
Location: Brazil
Offline
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Adam Racer wrote:Hey Alex,
I have uploaded the Portuguese translate file to my own installation and was able to properly view the translations which you have made. That being so, can you please send an email to our help desk at helpdesk@ilient.com regarding this issue and we will be happy to further address the problem in a more personal manner.
When I upload a translation file, where does it go to? In order for SysAid to read it.
Does it 'go' anywhere, or it just change the path for the translation file and reload it?
My boss just told me that MySql might not be working properly on this computer. Could this be the reason? Or a SysAid reinstall could help in any way?
Thanks,
Alexandre Taitson
=]
edit:
Yes, its accessing the Translation file just fine. I changed a few more stuff and it worked out fine, just my End-user interface that does not translate.
I talked about the Remote control session here and it can't be done, as its an internal network only. Is there any other way for me to fix this?
This message was edited 1 time. Last update was at 20/01/2009 07:49:00
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20/01/2009 08:21:15
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Oded M
SysAid Director of Product Management
Joined: 28/05/2008
Messages: 729
Offline
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Hi Alex,
Hope you managed to overcome your technical issue you posted.....
As I posted above, We have been working on an official translation to Portuguese.
I am attaching the file.
I would appreciate your inputs on it - we will fine tune and make it available in the installation for all Brazilian Portuguese speakers !
Regards,
Oded
| Filename |
sysaid_text_pt_BR.properties |
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| Description |
SysAid Portuguese translation file |
| Filesize |
141 Kbytes
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| Downloaded: |
66 time(s) |
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20/01/2009 08:38:56
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Alex.Moreira
SysAider
Joined: 15/01/2009
Messages: 47
Location: Brazil
Offline
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Oded M wrote:Hi Alex,
Hope you managed to overcome your technical issue you posted.....
As I posted above, We have been working on an official translation to Portuguese.
I am attaching the file.
I would appreciate your inputs on it - we will fine tune and make it available in the installation for all Brazilian Portuguese speakers !
Regards,
Oded
Oded
Thanks a lot! I couldn't make it work yet, and yours translated it fine, even the End user portal.
Some inputs about it:
- Some translations are a bit literal, and in Portuguese they seem a bit strange, there are better words. (and some are even wrong due to fake cognates)
- Some characters are not being recognized, and thus being replaced by a "?". I know it might be just some Encoding change I need to do, may I ask you if you could enlighten me on this?
If you need some help with translations, I'd be pleased to help then.
edit: (I changed the Encoding to Brazilian portuguese and re-uploaded the translation file, now it works perfectly here with no encoding errors)
edit2: After changing the Encoding and re-uploading, it works perfectly, but on this computer only. If I log on my account, but another computer, its with the weird characters again. I know its just an Encoding issue on their computer, but even when I set the Encoding on their browser to the same as mine, it still doesn't work.
I know its not an issue related to SysAid anymore, but would you happen to know how to fix this?
Thanks a lot =]
(btw I ask this much because this is indeed my first job on this area, and I didn't graduate yet, actually starting college.. its a temporary/training job, so I end up asking a lot. Sorry for the inconvenience, and sorry if you don't understand something I write, English isn't my main language..)
Alexandre Taitson Moreira
| Filename |
encoding |
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| Description |
Image of the Encoding issue |
| Filesize |
291 Kbytes
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| Downloaded: |
53 time(s) |
This message was edited 2 times. Last update was at 20/01/2009 09:12:54
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