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![[Post New]](/Sysforums/templates/default/images/icon_minipost_new.gif) 20/04/2009 02:12:30
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Obelix
SysAid Wiz
Joined: 12/06/2008
Messages: 901
Offline
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I setup a monitor to this page http://www.ilient.com/patches.htm
and was notified a change.
Is THAT the real thing ? Or still beta ?
*can't wait kinda smile*
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That is not a bug, it's a feature...
When everything else fail try SysAid Wiki by Techguy |
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20/04/2009 04:30:27
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Saar
SysAid Marketing Director
Joined: 28/04/2008
Messages: 118
Offline
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Yes, Yes - this is the REAL thing !!!
SysAid Release 6.0 is just launching !!!
We brought all pages to live and we are currently sending the notification !
I have the same *can't wait smile* for the past 2-3 weeks !!!
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20/04/2009 04:39:11
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EbroIN
Elite SysAider
Joined: 25/03/2009
Messages: 244
Offline
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Hi Obelix,
I'm still evaluating SysAid and played around with the latest 5.x release. Just grabbed the Upgrade, installed it and the server is still up!
But I noticed that my server load has increased noticeable especially regarding the cpu-load of java.exe.
But talking about the new release, I was quite surprised about the pricing for the ITIL modules. Compared to the base package this is around 4 times the smallest base package 
Well - however, just wanted to report that an update seems to work out of the box as expected...
Greetings from Germany!
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20/04/2009 05:08:41
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Obelix
SysAid Wiz
Joined: 12/06/2008
Messages: 901
Offline
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Saar...
Finished download hours ago... will let you know soon as I get it up.
Banzai !!!!!!!!!
Ebroin....
This might shade some light on that slippery lil Java.exe
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That is not a bug, it's a feature...
When everything else fail try SysAid Wiki by Techguy |
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20/04/2009 06:39:47
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EbroIN
Elite SysAider
Joined: 25/03/2009
Messages: 244
Offline
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Obelix wrote:Saar...
Ebroin....
This might shade some light on that slippery lil Java.exe
Thanks for your quote and yes, I was aware that java.exe is used by the tomcat server (SysAid).
This task consumes about 300M of RAM and a continuous load about 5 - 10%. For the mentioned trial installation (20 Systems, 2 active monitors, no SNMP scans, no inventory scans) this seems quite a number...
After restarting the server the continuous CPU load disappeared and the memory consumption reduced to 100M. Strange, maybe there are some memory leaks although I don't think JAVA is a language which has a great affinity to memory leaks. In fact I always thought that proper class disposal gets rid of allocated memory by freeing up memory during the garbage collection cycle.
However - I'll keep an eye on that...
best regards - Sven
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20/04/2009 06:59:08
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Saar
SysAid Marketing Director
Joined: 28/04/2008
Messages: 118
Offline
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EbroIN wrote:
But talking about the new release, I was quite surprised about the pricing for the ITIL modules.
Hello EbroIN,
Thanks for the greeting.
Just s short explanation about the new ITIL Package.
This Package consists of 3 modules: Problem Management, Change Management and CMDB.
This may explain the difference in the price and the difference even in the terminology (we called it Package to emphasize it).
Did I mention BTW, that we offer an Introduction price for the next 30 days ??? 
Moreover, I think that in terms of the ROI - working in such an ITIL enviourment should cut on many costs on the way and eventually contribute a cross organization benefits coming directly from the IT.
I invite you all to join Oded's free webinar on SysAid ITIL, taking place this Wednesday, to hear and see it in first hand and see how SysAid ITIL can benefit you!
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21/04/2009 11:32:32
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EbroIN
Elite SysAider
Joined: 25/03/2009
Messages: 244
Offline
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Saar wrote:Just s short explanation about the new ITIL Package.
This Package consists of 3 modules: Problem Management, Change Management and CMDB.
This may explain the difference in the price and the difference even in the terminology (we called it Package to emphasize it).
Did I mention BTW, that we offer an Introduction price for the next 30 days ???
I invite you all to join Oded's free webinar on SysAid ITIL, taking place this Wednesday, to hear and see it in first hand and see how SysAid ITIL can benefit you!
Hi Saar,
well thanks for your invitation but I'll take a look at the recording - just put that on reminders
Speaking about ITIL I have to admit that I am ITIL certified (foundation) and sure know what an implemented ITIL structure can do to support us poor system administrators. Imho the problem is to "implement" all processes and structures. I've just ordered SysAid full version but without the complete ITIL package (only CMDB for me) which is enough to do risk management and estimate the impact on a given structure.
The change management and problem management (paired with clever escalation rules) might be nice but in my structure it is quite oversized for now... I'll plan this module maybe next year.
Greetings to you all and keep up the good work... Hope to see Software Deployment soon
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