Sue
SysAid Marketing
Joined: 05/01/2009
Messages: 34
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Dear SysAiders,
With the SysAid 6.0 General Release behind us, now begins the task of taking stock and gathering
together the latest additions to our SysAid toolkit.
The next step in the process, of course, is learning how to apply these new tools. With a record
1052 installations in the first 48 hours of the General Release, no doubt, there are more than a few
SysAiders at this stage in the road.
Since the release of The Matrix, I'm sure I'm not alone when I find myself also wishing for a program
to transmit centuries of knowledge to me in the blink of an eye. Neo-like gravity defying feats, perhaps
not, but it certainly couldn't hurt to pick up an extra language (or two), gain instant whiz status in other
programs, create that new supercomputer after all...
For those of us back in reality, the learning process is anything but instantaneous, full of dedicated,
methodical application, multiple deviations and at times pure trial and error along the way. But the
main thing is, as they say, to keep trying. Step by step, we are continually rewarded with progress
along the way.
Here at SysAid, we believe there's nothing like a strong help and support structure to accelerate the
learning process from start to finish, and beyond. That's why we recently launched a new series of
Introduction to SysAid 6.0 Webinars, to guide and enhance your SysAid learning experience, and
help you navigate your way through your day-to-day IT challenges.
The second of the series held last month, Introduction to SysAid 6.0 ITIL, was designed to illuminate
the application of ITIL best practices in your IT environment, and opened to hundreds of participants
worldwide on the day. We encourage you to share in the knowledge, by accessing our free online
webinar highlights.
Good luck also to our 38 SysAiders who have embarked on the road to SysAid expertise in our fourth
SysAid Certification course, which started yesterday. Our next SysAid Certification Program is due to
commence on September 10th, 2009. Find out more here.
Don't forget, as you come to unwrap your new SysAid 6.0 features, you're not alone on the path to
learning. In the absence of that Matrix-style program, our experienced SysAid Support team is always
available to offer a helping hand.
More news and updates can be found in our SysAid May newsletter.
May you learn many new and exciting things this month.
Sincerely,
Israel Lifshitz
CEO
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