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Quick List Description and Version 6  XML
Forum Index » General IT Discussions
 
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sccshelpdesk@peoplepc.com
SysAider

SysAider from release 5.6 United States
Joined: 20/02/2009
Messages: 6
Location: Hampstead, N.C.
Offline

I just upgraded to version 6 of SysAid and now have a 'Quick List Description' in my new SR field....How do I populate that list or can I in preferences somewhere? just curious...version 5.6 did not have that field....Thanks
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Haim
SysAider

Joined: 15/04/2008
Messages: 2449
Offline

Hello!

You can setup new quick list items under preferences > help desk/service desk settings > quick list

Best regards.
Haim

Pushing IT forward
sccshelpdesk@peoplepc.com
SysAider

SysAider from release 5.6 United States
Joined: 20/02/2009
Messages: 6
Location: Hampstead, N.C.
Offline

THANKS!! I should've seen that one...i can't say enough about the quality of support Ilient has given on this product, as well as the help received in this forum!!! Total A+++
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