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What's the secret to success in your IT department?  XML
Forum Index » General IT Discussions
 
Poll
What's the secret to success in your IT department?
Networking 6% [ 4 ]
Technical Expertise 16% [ 11 ]
Quality of Service 26% [ 18 ]
Dedication and Hard Work 39% [ 27 ]
Initiative and Entrepreneurship 13% [ 9 ]
Total Votes : 69
Author Message
LauraB
SysAid Marketing

Joined: 01/07/2009
Messages: 106
Offline

To all you successful IT professionals, we want to know: what's your secret? Are you the dedicated perfectionist always ready to go the extra mile, burning the midnight candle long after the office has emptied? Is it your deft ability to diagnose and repair the complex IT issues that are so vital to ensuring user satisfaction? Do you turn heads as the creative visionary that imagines the world of possibilities out there in the IT universe? Or do you ease your way into management's good graces by chatting about weekend plans and complimenting the undeniable cuteness of your boss' children? Now's the time to be honest – and give yourself a little pat on the back, because you know you're good!
JesseK_D3
SysAider

SysAider from release 5.5 United States Pathfinder
Joined: 25/11/2008
Messages: 18
Location: Springfield, Missouri
Offline

The "secret" of success is a toss-up between a few of these- it takes both technical expertise and dedication to get our job done. They feed off of each other, and those two combined raise our service quality.
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NHTI-Mark
SysAider

SysAider from release 6 United States
Joined: 14/07/2009
Messages: 1
Offline

JesseK_D3 wrote:The "secret" of success is a toss-up between a few of these- it takes both technical expertise and dedication to get our job done. They feed off of each other, and those two combined raise our service quality.


Agreed. None of these options alone can lead to a successful IT department. I find if the expertise is there you can pull from it the hard work. IT is like a customer service job, you can't have end user satisfaction with out good relations and quality of service.
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SysAider

SysAider from release 5.6 Netherlands Pathfinder
Joined: 10/03/2009
Messages: 4
Offline

I agree that a certain base of knowledge is essential. Nevertheless I think that every success starts with full dedication.
With a sufficient level of intelligence anybody can get(buy) the required knowledge.
Tim Sutton
Super SysAider

SysAider from release 2.5 United Kingdom
Joined: 15/07/2008
Messages: 59
Offline

A big stick.
andykeppel
Elite SysAider


SysAider from release 6 United States Pathfinder
Joined: 24/06/2009
Messages: 177
Location: Chanhassen, MN USA
Offline

I think I chose "Quality of Service", but it has more to do with the servant mentality we all share. We try to put egos aside and do what's right for the business / customer. You can buy experts, for sure, but if they come with an attitude or a chip on their shoulders, they won't help the organization be successful, just themselves...I guess I should have chosen "dedication", but it was a little too ambiguous as to what we were to be dedicated to.

Andrew Keppel
"if it's stupid but it works, it isn't stupid"
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