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SysAid Client install script

Forum Index » General IT Discussions

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18/06/2008 11:13:51

Subject: SysAid Client install script

axiservices
SysAider

SysAider from release 5.1

Joined: 12/06/2008
Messages: 10
Location: New York,NY
Offline

For some remote cases when someone has an issue with a laptop and i cant connect with them using the deployment tool (nat, or routing) i would like to set up a web link for them to download a zip file and then install the client, but i dont want them to have to fill in th eform. Is there an automated script so i can have that info filled in automatically?

19/06/2008 19:44:22

Subject: Re:SysAid Client install script

Audiovisions
SysAider

SysAider from release 5

Joined: 19/06/2008
Messages: 3
Offline

I second this comment and would like a script to run on a client machine to install the SysAid Agent (particularly helpful when setting up a new machine for a user).

23/06/2008 11:07:12

Subject: SysAid Client install script

Haim
SysAider

Joined: 15/04/2008
Messages: 2449
Offline

As you said, all you need to do, is to create a script that will run the agent installation with all the needed details so the user just need to double click on it.

You need to create a .bat file (you can do it even with notepad) with the following syntax:

SysAidAgent.exe /verysilent /URL http://<hostname>:<port> /account <account_ID> /serial <serial_key> /install once /AllowRegister Y /AllowRemoteControl Y /SubmitSRShortcut SysAid
For further details on the various switches please refer to pages 74-77 in the SysAid User Manual. The manual can be acquired from the attached link: http://www.ilient.com/down/SysaidUserManual.pdf

Pushing IT forward

26/06/2008 11:44:35

Subject: Re:SysAid Client install script

mademirci
Elite SysAider

Joined: 11/06/2008
Messages: 117
Location: Muğla / TR
Offline

Ok this is my .bat file that i use when installing sysaid on remote location

SysaidAgent.exe /VERYSILENT /URL http://myipaddress:port /account myaccountid /serial myserial /install /AllowRegister Y /AllowRemoteControl Y /SubmitSRShortcut Sysaid /HotKey 0 /Interval 30 /ConfirmRC N /RandomMachineID N /LogLevel 3 /AllowSubmitSR Y

create a .bat file with this string and copy it to your sysaid agent folder (sysaid agent exe name must be SysaidAgent.exe in this procedure)

Have to say that LogLevel 3 is not working this must be added to registry manually from regedit

and there is no way around to install mirrordriver via batch file (if anyone found please tell!!!!)

21/06/2009 21:12:45

Subject: Re:SysAid Client install script

SBIT
Super SysAider

SysAider from release 6

Joined: 03/06/2009
Messages: 78
Location: Calgary
Offline

Hi mademirci,

I use a .zip file with the mirrordriver.exe, sysaidagent.exe and a .bat file to deploy the agent in these situations. Makes it easy to email the .zip to someone and they can do the install for you...

I haven't tried it on vista yet, but I suspect the user may have to right click the .bat file and "run as administrator".
Here is the simple .bat file to install the mirror driver and the agent which guides the user through it.

Hope that helps.

I posted a question in another thread regarding the "/AllowRegister" switch. I have ommited it in my batch file because I don't know what it does and it isn't in the documentation. If anyone can shed some light I would really appreciate it so I can determine if I need to include it or not.

This message was edited 1 time. Last update was at 21/06/2009 21:17:46

10/08/2009 03:27:11

Subject: Re:SysAid Client install script

mcjohn87
SysAider

SysAider from release 6

Joined: 10/08/2009
Messages: 1
Offline

thanks so much for useful info
script install

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