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Big database - computer history  XML
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EdNewman
SysAider

SysAider from release 4 United Kingdom
Joined: 02/07/2009
Messages: 9
Offline

Hi, my sysaid database had grown huge, so after doing some reading here I upgraded to the latest version and truncated the computer_history table, which reduced the database size by 80%!

I have two questions:
1. We had the inventory option set to every 2 hours!!! I have changed that to 10 days, but is there a recommended time frame for this?
2. Is there anyway to auto purge the computer history when the entries reach a certain age? An option to delete anything, say, older than 6 months automalticaly would be great!

Cheers,
Ed.
techguy
SysAid Mod


SysAider from release 4 United Kingdom Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 11/06/2008
Messages: 1425
Location: England
Online

What version of sysaid are you running? because there where some fixes to prevent it getting so large in the latest couple of versions.

Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki
EdNewman
SysAider

SysAider from release 4 United Kingdom
Joined: 02/07/2009
Messages: 9
Offline

Just upgraded to the last version, on MS SQL.

So hopefully it wont happen again?!
Haim
SysAider

Joined: 15/04/2008
Messages: 2449
Offline

Hey Ed,

In patch 6.0.09 a few changes were made to the database structure to reduce it's size which could inflate rapidly on some cases.

Regards.
Haim

Pushing IT forward
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