Filter Custom list on Category Select (like a fourth category)

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Filter Custom list on Category Select (like a fourth category)

Forum Index » SysAid Installation & Beyond

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22/09/2009 18:35:07

Subject: Filter Custom list on Category Select (like a fourth category)

andykeppel
Elite SysAider

Joined: 24/06/2009
Messages: 177
Location: Chanhassen, MN USA
Offline

Hey all, wondering if someone can help me out with this.

Our categories are broken out by system, not by action, we did this because we had so many applications and systems.

Facility Equipment > CCTV > Pelco DVRs

as opposed to

Facility Equipment > Pelco CCTV > Repair Camera

For the sake of reporting, we'd like to create a "fourth level" category which has an Action if the category requires or permits it.

I'd like to take one of my custom lists and call it "Category Actions", and fill it with stuff like:

Outlook:Create PST
Outlook:Configure Offline Folders
Outlook:Archive Folders
Pelco:Extract Video
Pelco:Repair Camera
Pelco:Update Version

Then, based on the category selected, SysAid would
a) display this drop-down if the selected category warranted it and
b) only display list items relevant to the selected category (only show the "Pelco" ones for example).

Has anyone had luck with this kind of treatment?

Andrew Keppel
"if it's stupid but it works, it isn't stupid"

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