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On_Spot
SysAider


SysAider from release 6 Jamaica Pathfinder
Joined: 13/08/2009
Messages: 13
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How do i access SysAid database using Microsoft Access or Microsoft Excel to create custom queries???

I really need some help here.
Obelix
SysAid Wiz


SysAider from release 3.1 Indonesia Pathfinder
Joined: 12/06/2008
Messages: 901
Offline

I know how tempting it is to tinker with database sysaid use because it's an open and standard one. But queries is a complete cycle of process (go in, do something, go out and put it somehwere). The part when it go out and put somewhere is the part you need to thread ultra carefully.

My suggestion is either you join others in barking on the dev teams through the request forum or...

Fire a formal support and tell them what you want to do. Don't think of it as begging. Think of it as commanding.
You're the alladin, ilient is the genie. It's what they do.

This message was edited 1 time. Last update was at 01/10/2009 02:23:47


That is not a bug, it's a feature...
When everything else fail try SysAid Wiki by Techguy
Haim
SysAider

Joined: 15/04/2008
Messages: 2449
Offline

On_Spot ,

Which database type you are using with SysAid?
If you are using a third party database (MS-SQL,MySQL or oracle), you can look for tools that interact with the specific database type (there are specific tools\methods for each type of database)

If you are using derby, I believe it is not possible since as far as I know (and i might be mistaken here and i will be glad to be corrected), access/excel does not support the JDBC which is the only way to connect to the derby database.

Best regards.
Haim

Pushing IT forward
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