sarah
VP Customer Relations
Joined: 14/04/2008
Messages: 472
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Managing your assets is essential to the successful operation of your IT department. A key aspect of effective asset management is gathering and maintaining a detailed inventory of your network items. SysAid offers several ways for you to track and account for your operating, reserve, and out-of-service assets.
The SysAid Agent is a powerful tool that gathers and maintains an up-to-date inventory, but it can only deploy to machines that are connected to your network. Your inventory of course also consists of reserve machines that cannot be detected by the SysAid Agent. To account for your reserve machines, you must enter the asset information manually.
When entering the asset information manually, it is absolutely essential that you record the serial number and manufacturer information. (You can find this information on the invoice you receive; you don't even have to open the box.) Why is this so important?
When you put these reserve machines into operation, the SysAid Agent will automatically deploy. If you have already entered a specific asset's serial number and manufacturer information, the Agent will recognize this asset as an existing one and will only add information to the line you've created. If you haven't entered this information, the Agent will assume that this is a new asset, and you will have duplicate lines.
You can also effectively track your reserve assets by taking advantage of the Available Columns in the Customize List menu (available in SysAid Full Edition only.) In these customizable columns, you can create Reserve, Operating, and Out of Service statuses so you can quickly view the defined status of each asset.
In the upcoming release of SysAid 6.5, creating an asset inventory will be even easier. The deployment tool will be accessible in the web browser as an integrated part of SysAid, so you won't have to download anything!
See you all next month!
Sarah
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