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![[Post New]](/Sysforums/templates/default/images/icon_minipost_new.gif) 02/02/2010 03:58:18
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sarah
VP Customer Relations
Joined: 14/04/2008
Messages: 472
Offline
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We live in a busy world - both inside and outside the IT department - so with each new release of SysAid, we try to find ways to help you ease your workload and work more efficiently. With SysAid 6.5, you can now create Reminders to help you stay on top of important dates and deadlines. This is an important feature for every busy IT pro out there!
The Reminders tool is simple: choose a date for fields under Asset, Catalog, CI, Project, Software, Supplier, and Task; before the date arrives, SysAid will automatically "remind" you by opening a service request, sending you a text message, or sending you an email.
For example, the "Reminders" feature comes in handy when you want to know that an asset's warranty is due to expire. Under Asset Maintenance, you can use one of the available custom fields to indicate the next maintenance date. When the warranty expiration date approaches, SysAid will automatically notify the administrators you specify. They will then have enough time to prepare for the event.
With the "Reminders" feature, you no longer have to remember the expiration date of a specific software license, important deadlines will no longer catch you by surprise, and you can now create a schedule to work according to more efficient and organized processes. It's just one of the many ways that SysAid can help make your life a lot easier!
This message was edited 1 time. Last update was at 02/02/2010 07:00:26
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02/02/2010 04:51:08
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feda_z
SysAid Mod
Joined: 08/07/2008
Messages: 391
Location: Saint-Petersburg
Offline
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Hello.
Which fields of two i must use for feature "remind"...
Purchase Data - in the past...
Warranty Exp. or Last Maintanance?
Please, send screenshots for Catalog, CI, Project, Software, Supplier, and Task, i did not find there this fields.
With best greetings, Fedor.
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С наилучшими пожеланиями, Федор
With best regards, Fedor |
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02/02/2010 05:01:48
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techguy
SysAid Mod
Joined: 11/06/2008
Messages: 1425
Location: England
Online
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feda_z wrote:Hello.
Which fields of two i must use for feature "remind"...
Purchase Data - in the past...
Warranty Exp. or Last Maintanance?
Warranty Expiration.
the interval it reminds you before is set in preferences -> reminders.
if you look at the reminder date drop-down list there, it will show all the fields you can use this facility on.
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Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki |
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02/02/2010 06:28:56
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feda_z
SysAid Mod
Joined: 08/07/2008
Messages: 391
Location: Saint-Petersburg
Offline
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Great...Thanks
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С наилучшими пожеланиями, Федор
With best regards, Fedor |
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