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Agentfiles Folder is really big...?  XML
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TheBigDog00
SysAider


SysAider from release 4 United States Pathfinder
Joined: 12/06/2008
Messages: 4
Location: Oklahoma USA
Offline

My server started telling me that I was running out of space on the D: drive and when I started looking around I found that the folder "D:\Ilient\SysAidServer\root\WEB-INF\agentfiles" is over 38GB is size???

I cant find on the website an explanation of what these files are so I can make a plan on deleting them, or archiving them or what needs to be done.

Thanks in advance for any help.


~TheBigDog00

AKA: Roy Thomas or "The tall guy with red hair"
[WWW]
Ori
SysAid support


Joined: 17/04/2008
Messages: 263
Location: Israel
Offline

Hello,

It seems like one of the files simply stay in the folder. Stop your SysAid server service and delete the entire content of the folder. Start your service again
and check if the folder getting bigger again.

Let us know with the results.

SysAid support.
[WWW] [MSN]
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