Windows Server "Longhorn" not in Software Assets

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Windows Server "Longhorn" not in Software Assets

Forum Index » Asset Management

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09/02/2010 11:07:30

Subject: Windows Server "Longhorn" not in Software Assets

JBoslooper
SysAider

Joined: 09/02/2010
Messages: 31
Offline

I'm hoping someone can explain this issue with me.

I have installed our customized agent (Ver. 6.5.05) on all workstations and servers and everything seems to be collecting correctly. I am attempting to use the built in software license management in SisAid to keep track of our software licenses.

On our Windows Server 2008 Servers, the Operating System is identifying as 'Windows Server "Longhorn"' which we all know was the code name for Server 2008. However when I attempt to attach that server to the list of installed software, it (Server 2008 or Longhorn) is nowhere to be found. This is NOT the case for our servers running 2003.

This hinders us from keeping track of how many Server 2008 Licenses are installed in our environment.

Is there something I am missing? Any suggestions?

Thanks.

-John B.

10/02/2010 04:04:01

Subject: Windows Server "Longhorn" not in Software Assets

BJINS
SysAid Wiz

Joined: 08/08/2008
Messages: 583
Location: United Kingdom
Offline

Hi John,

Obviously there is no clear answer that people are aware of for this issue. I can't say that I have come across or know how to fix this issue. I would suggest logging a SR with SysAid Support via support@sysaid.com and have a look at the issue with the SysAid Technical Support team.

Let us know how you get on!

M

When the going gets tough, the tough get SysAid

10/02/2010 15:04:46

Subject: Re:Windows Server "Longhorn" not in Software Assets

JBoslooper
SysAider

Joined: 09/02/2010
Messages: 31
Offline

Thanks M.

Emailing them now. Will let you know how it goes..

-John

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