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Author Message
Boats
SysAider

SysAider from release 6.5 Canada
Joined: 06/01/2010
Messages: 17
Location: Toronto, ON
Offline

Good Day,

I would like to display the users in the 'Admin Group' assigned to a SR on the Service Desk page. Does anyone know of a way to do this?
I know that I can display the 'Admin Group' assigned to a ticket, but I would like to display the actual users in that 'Admin Group'. Thank-you in advance.

SysAid#1
SysAid Mod


SysAider from release 6.5 Pathfinder
Joined: 02/11/2008
Messages: 664
Location: Sydney, NSW, Australia
Offline

Do you want to display them as a list or do you want the assigned to list filtered based on the selected group?

Logic takes you from A to B. Imagination takes you Everywhere!!!!

[Email] [WWW]
Boats
SysAider

SysAider from release 6.5 Canada
Joined: 06/01/2010
Messages: 17
Location: Toronto, ON
Offline

Good Day,

I would like them display as a list. Thank-you
SysAid#1
SysAid Mod


SysAider from release 6.5 Pathfinder
Joined: 02/11/2008
Messages: 664
Location: Sydney, NSW, Australia
Offline

Boats,

You might have to ask the team at SysAid if they have a way to do this modification for you.

Logic takes you from A to B. Imagination takes you Everywhere!!!!

[Email] [WWW]
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