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Where do I get the installation files?  XML
Forum Index » SysAid Installation & Beyond
 
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mikegeig
SysAider

SysAider from release 5.1 United States
Joined: 18/06/2008
Messages: 3
Offline

Hello. I currently have sysaid installed on a server I am about to retire. I would like to install the newer version on my other server and remove it from the old one. I cannot seem to find the installation files and help chat is offline. Can anyone help?
BJINS
SysAid Wiz


SysAider from release 5.5 United Kingdom Pathfinder
Joined: 08/08/2008
Messages: 583
Location: United Kingdom
Offline

Download the free trial, then replace the activation file within the software to the current one in your retiring installation.

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Ori
SysAid Customer Relations


Joined: 17/04/2008
Messages: 293
Location: Israel
Offline

Hello mikegeig,

What is the SysAid version that is currently installed on ? before you covert it to a new server, you need to upgrade your old server to 6.5.08 . Then , do a clean installation on the new server and move your database. The only question here is which database type are you using?


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mikegeig
SysAider

SysAider from release 5.1 United States
Joined: 18/06/2008
Messages: 3
Offline

Actually, I am not interested in bringing my database over. I want a fresh, clean install and database on the new server. The reason is that over the years I have done a lot of toying and changing things, and I think it would be easier to start from scratch than to fix all of the things I have done. If it matters, my current server is running v5.5 with SQL server. I would prefer however to install clean on the new server and remove entirely form the old one.
Ori
SysAid Customer Relations


Joined: 17/04/2008
Messages: 293
Location: Israel
Offline

If this is the case, it will be even easier. You just need to do a clean installation onto your new server. Contact us at helpdesk@sysaid.com to get a download link + new activation file.


SysAid support.
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