Changing the Administrator Log On User Name

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Changing the Administrator Log On User Name

Forum Index » SysAid Installation & Beyond

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18/02/2010 06:56:26

Subject: Changing the Administrator Log On User Name

Hiba
SysAider

Joined: 29/01/2009
Messages: 31
Location: IT Support
Offline

Hi Guys

Having installed my 'Free' SysAid onto a new server (in preparation for sysAid migration) - I inadvertantly gave my 'user name' as my email address - obviously I would like to change this to a more suitable title.

I have read the threads on resetting passwords but nothing on resetting the log on User Name. This system is still 'virgin' can I change this or just re-install the system from start??

any help would be appreciated

Hiba

18/02/2010 07:20:26

Subject: Changing the Administrator Log On User Name

BJINS
SysAid Wiz

Joined: 08/08/2008
Messages: 583
Location: United Kingdom
Offline

I would imagine you can just add another administrator and delete the old one as the Free Edition allows 2 Admins

M

When the going gets tough, the tough get SysAid

18/02/2010 08:33:49

Subject: Re:Changing the Administrator Log On User Name

Hiba
SysAider

Joined: 29/01/2009
Messages: 31
Location: IT Support
Offline

Hi Bjiins

Well your imagination worked a treat! Thank you

(now where did I leave mine.....)

18/02/2010 09:30:19

Subject: Changing the Administrator Log On User Name

BJINS
SysAid Wiz

Joined: 08/08/2008
Messages: 583
Location: United Kingdom
Offline

Glad to be of service Hiba :-p

M

When the going gets tough, the tough get SysAid

18/02/2010 18:47:46

Subject: Re:Changing the Administrator Log On User Name

itayH
SysAid Customer Relations

Joined: 23/09/2009
Messages: 1092
Offline

Hi Hiba,

Currently, changing user name is not possible.
You need to delete this user and recreate it.
Of curse if it's an admin it's better to create another one to assign all the permissions and work to and then delete him.

Best Regards,
Itay

18/02/2010 22:54:26

Subject: Changing the Administrator Log On User Name

SysAid#1
SysAid Mod

Joined: 02/11/2008
Messages: 702
Offline

Itay,

A bit slow on the draw there??!!

This message was edited 1 time. Last update was at 18/02/2010 22:54:40

21/02/2010 08:22:36

Subject: Re:Changing the Administrator Log On User Name

Ori
SysAid Customer Relations

Joined: 17/04/2008
Messages: 293
Location: Israel
Offline

hehe indeed too late

There's already a feature request for this. You are welcome to vote..
http://www.ilient.com/Sysforums/posts/list/694.page#2982

SysAid support.

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