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Sysaid CSS and API

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24/02/2010 02:33:17

Subject: Sysaid CSS and API

sthomas
SysAider

SysAider from release 5.6

Joined: 25/02/2009
Messages: 20
Offline

Hi,

We have a number of screens that show NOC like views of monitoring systems etc, I'd like ot be able to show a screen with current helpdesk status, number of open tickets etc so it's visable across the office.

Are there any screens in Sysaid CSS suitable or is there an API I can use for extract those statistics for display? I noticed the PerlAPI but I'm unsure if that's for Sysaid IT only and if it can extract data other than just submit tickets...

Thanks,

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