Answer- How to increase max attachment size in sysaid

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Answer- How to increase max attachment size in sysaid

Forum Index » SysAid Installation & Beyond

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25/02/2010 12:51:32

Subject: Answer- How to increase max attachment size in sysaid

hdc1234hdc
SysAider

Meet me in Vegas - SysAid technology Conference - 28-30/4/2010

Joined: 16/06/2008
Messages: 30
Location: Orlando, FL
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This applies to users who are running a MYSQL backend:

1. go to the MySQL folder (usually under c:\Program Files\MySQL\MySQL Server 5.0\ in windows OR /etc/my.cnf in *nix environments)
2. Edit the my.ini file, at the end of the file, add a new line "max_allowed_packet=100M" (without the quotes and change 100m to your requested megabyte size).
3. save the changes, restart the MySQL and SysAid server services.

If anyone else has the answer for other database types please post here.

27/02/2010 21:31:47

Subject: Re:Answer- How to increase max attachment size in sysaid

itayH
SysAid Customer Relations

Joined: 23/09/2009
Messages: 1092
Offline

Hello hdc1234hdc,

Thank you very mch for sharing

Best Regards,
Itay

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