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Survey Questions List.  XML
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Author Message
sivanm
SysAid Product Manager


Joined: 14/03/2010
Messages: 258
Offline

Survey

Survey Questions List

 

SysAid Pro edition:

The Pro edition of SysAid supports one survey question. You may edit it by clicking on it. This will take you to the edit survey question page.

 

SysAid Enterprise edition:

This page shows a list of your survey questions. You can add or delete questions, and you can choose the order in which your questions appear in the survey. Questions appear in the survey in the same order as they appear in this list.

 

 

To create a new survey question, click the New icon . To edit a survey question, click on the question's row. Go here for further information about creating and editing survey questions.

 

To move a survey question up the list, select it using the tickbox at the left end of the row and click the Move question up icon .

To move a survey question down the list, select it using the tickbox at the left end of the row and click the Move question down icon .

 

For a full description of other icons that appear on the upper menu bar, please go here.

EdBerth
SysAider


SysAider from release 7
Joined: 25/07/2010
Messages: 3
Offline

How can i add the questions? and where can i see the survey answers?
itayH
SysAid Customer Relations


Joined: 23/09/2009
Messages: 1092
Offline

Hi EdBerth,

The result of the survey is available in Analyzer > SysAid > Help Desk > Service Quality > Satisfaction level by...

Which version you are using?
Editing the survey is only available in SysAid Enterprise edition.

Best Regards,
Itay
GFI
SysAider

SysAider from release 7.5 Mexico
Joined: 24/02/2011
Messages: 1
Offline

Hi, how can i reset the number list answer? i deleted the answers that show by default and write other new answer but when the analizer give results the number the answer changed at 3, 4 and 5 and i want to appear 1, 2 3, how i can make it?
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