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techguy
SysAid Mod


SysAider from release 4 United Kingdom Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 11/06/2008
Messages: 1425
Location: England
Offline

Reporting in sysaid is a tricky art, not easily mastered, it certainly took me a while,
but here to help you along is a summary of some good threads on the topic:-


Report customization is possible in SysAid full edition with the manager portal.
Reports customization requires some programming skills and you can find the needed information on how to do it in the manager portal guide which can be found at: http://ilient.com/down/manager_portal.pdf

We can also customize the report for you as a custom development project.
For more information, please contact us at helpdesk@ilient.com with your request and we will provide you with all the information on this option.

Best regards
Haim




  • Which version of JasperReport/ireports to use - http://www.ilient.com/Sysforums/posts/list/426.page

  • Active Requests report - Group Selection by Status - http://www.ilient.com/Sysforums/posts/list/413.page#1530

  • Service Requests Opened by Administrator - http://www.ilient.com/Sysforums/posts/list/362.page

  • Report: Active requests vs Date - ( I did not get round to finishing this report -maybe one of you will) - http://www.ilient.com/Sysforums/posts/list/220.page


  • Latest:-
  • Modify Activities by User report to report on one of the custom fields - http://www.ilient.com/Sysforums/posts/list/806.page



  • This message was edited 2 times. Last update was at 09/10/2008 09:12:03


    Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki
    René Rijk
    Elite SysAider


    SysAider from release 5.1 Netherlands
    Joined: 15/06/2008
    Messages: 234
    Location: Netherlands
    Offline

    Thanks for the effort. A nice collection.

    Kind regards,
    René

    Take a look at my 3D creations and here is a little animation I made
    [WWW]
    Jonathan
    SysAid Wiz


    SysAider from release 6 Ireland Pathfinder
    Joined: 17/06/2008
    Messages: 326
    Offline

    I took the lazy option and write my reports in MS Access. I know it measn i can not automate them i just found it easier then learning another package
    Haim
    SysAider

    Joined: 15/04/2008
    Messages: 2449
    Offline

    Jonathan, we recommend our users to use iReports to create reports for SysAid, which is as easy as MS access and can be imported to SysAid.

    Best regards.
    Haim

    Pushing IT forward
    Jonathan
    SysAid Wiz


    SysAider from release 6 Ireland Pathfinder
    Joined: 17/06/2008
    Messages: 326
    Offline

    hmm i shall give that a go then
    techguy
    SysAid Mod


    SysAider from release 4 United Kingdom Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
    Joined: 11/06/2008
    Messages: 1425
    Location: England
    Offline

    Just added the latest little gem to the top post.

    Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki
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