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![[Post New]](/Sysforums/templates/default/images/icon_minipost_new.gif) 19/08/2010 11:58:57
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zibippo
SysAider
Joined: 20/07/2010
Messages: 20
Offline
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I need to do a report where the software will also display the product key
how do I?
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23/08/2010 10:02:02
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itayH
SysAid Customer Relations
Joined: 23/09/2009
Messages: 1092
Offline
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Hi zibippo,
If you have the Manager Portal module you can use the report wizard and create this customized report by choosing the values you need.
You can find it in Manager Portal > Design report.
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Best Regards,
Itay |
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24/08/2010 10:25:30
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zibippo
SysAider
Joined: 20/07/2010
Messages: 20
Offline
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I have SysAid Pro Plus Edition version Italian , ou know tell me what it's called in Italian? I do not find....
thank
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24/08/2010 10:35:06
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itayH
SysAid Customer Relations
Joined: 23/09/2009
Messages: 1092
Offline
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Hi zibippo,
First You need to upgrade to v7.0.05 if you have a lower version.
The reports is located in the Analyzer and in the Manager Portal.
You can see the icons in the attachment.
![[Thumb - A.png]](/Sysforums/upload/2010/8/24/5d752d058fdae121329010c6b0722111_6735.png__thumb)
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This message was edited 1 time. Last update was at 24/08/2010 10:35:24
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Best Regards,
Itay |
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24/08/2010 10:35:59
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itayH
SysAid Customer Relations
Joined: 23/09/2009
Messages: 1092
Offline
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Second screenshot
![[Thumb - B.png]](/Sysforums/upload/2010/8/24/e36c2e0ae14aa5d702141430221ccd55_6735.png__thumb)
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Best Regards,
Itay |
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24/08/2010 10:58:57
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zibippo
SysAider
Joined: 20/07/2010
Messages: 20
Offline
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I do not find .... not 'that this form is only available on Enterprise Edition? 
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25/08/2010 11:35:05
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itayH
SysAid Customer Relations
Joined: 23/09/2009
Messages: 1092
Offline
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Can you please add screenshots of your user permissions and the analyzer?
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Best Regards,
Itay |
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27/08/2010 09:24:44
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zibippo
SysAider
Joined: 20/07/2010
Messages: 20
Offline
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I left the options that you have
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doc11.doc |
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6 time(s) |
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29/08/2010 03:19:55
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itayH
SysAid Customer Relations
Joined: 23/09/2009
Messages: 1092
Offline
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Did you try to run the Prodotti Software?
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Best Regards,
Itay |
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01/09/2010 04:02:46
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zibippo
SysAider
Joined: 20/07/2010
Messages: 20
Offline
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when I press on software I open another window on the left but I did not accomplish anything..
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doc9.doc |
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312 Kbytes
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5 time(s) |
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02/09/2010 10:33:43
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zibippo
SysAider
Joined: 20/07/2010
Messages: 20
Offline
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Module Operations and Projects is Off ..........
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05/09/2010 06:30:08
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itayH
SysAid Customer Relations
Joined: 23/09/2009
Messages: 1092
Offline
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Hi zibippo,
Please send us email to helpdesk@sysaid.com or open a SR in http://helpdesk.ilient.com regarding this issue with short description, link to the post and the support team will contact you.
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Best Regards,
Itay |
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04/10/2010 08:39:58
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zibippo
SysAider
Joined: 20/07/2010
Messages: 20
Offline
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I installed the missing modules can now customize reports 
Can you tell me how I can report that I do see the product key of Microsoft Office?
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06/10/2010 10:14:23
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itayH
SysAid Customer Relations
Joined: 23/09/2009
Messages: 1092
Offline
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Hi zibippo,
This is available. You can create new report in the wizard, Manager Portal > Design Reports > Report Wizard.
Create new report > Asset > move the Asset ID and Software to visible fields > Next > Save.
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Best Regards,
Itay |
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