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Compact Derby Database  XML
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Author Message
SwRI15
SysAider

SysAider from release 4.5 United States
Joined: 16/11/2009
Messages: 13
Offline

SysAid's really been slowing down lately. The OS is running fine. Is there a way to compact the database or something to speed it up?
Thanks!
itayH
SysAid Customer Relations


Joined: 23/09/2009
Messages: 1092
Offline

Hi SwRI15,

Currently Derby doesn't support shrinking like SQL does.
What is your ...\SysAidServer\root\WEB-INF\db folder size?
Which version\edition are you using?

This message was edited 1 time. Last update was at 29/08/2010 03:06:59


Best Regards,
Itay
SwRI15
SysAider

SysAider from release 4.5 United States
Joined: 16/11/2009
Messages: 13
Offline

The db folder is 1.14GB and we're running v7.0.05
itayH
SysAid Customer Relations


Joined: 23/09/2009
Messages: 1092
Offline

Hi SwRI15,

Would you consider migrating your DB to SQL?

In any case, please send us email to helpdesk@sysaid.com or open a SR in http://helpdesk.ilient.com regarding this issue with short description, link to the post and the support team will contact you.

Best Regards,
Itay
SwRI15
SysAider

SysAider from release 4.5 United States
Joined: 16/11/2009
Messages: 13
Offline

No, I don't think we'd have a problem with that. Is there a step-by-step procedure available?
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