| Poll |
| How many users do you support? |
| less than 100 |
 
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18% |
[ 16 ] |
| 100-499 |
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48% |
[ 42 ] |
| 500+ |
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33% |
[ 29 ] |
| Total Votes : 87 |
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| Author |
Message |
![[Post New]](/Sysforums/templates/default/images/icon_minipost_new.gif) 18/09/2008 11:25:37
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CCSO IT
Super SysAider
Joined: 05/09/2008
Messages: 54
Offline
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I am curious to see how many end users (or "computer breaking creatures") each of you supports with SysAid.
I don't mean average per-day or anything like that, total number of end users.
At the moment we have a total of 663 end users
Edit:
Including myself we have 4 Administrators that support laptops, desktops, printers, etc (day to day stuff), but 11 total. The remaining administrators are programmers, a manager, and a couple of people we have recruited in various places to help out with training and some basic support functions (one at the jail, one in detectives, etc).
We would most likely need more people but we are paying the county for use of their network backbone, so they support any major network problems for us. Then again, IT could always use more people.
This message was edited 2 times. Last update was at 18/09/2008 11:35:49
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Thanks,
Thomas Hardin
Microcomputer Specialist
Clackamas County Sheriff's Office |
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18/09/2008 11:27:52
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georgii
SysAider
Joined: 18/09/2008
Messages: 1
Offline
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Also include how many It people you have to support that number 
Here I got 35 right now with only me.
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18/09/2008 15:30:31
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wallerkr
Super SysAider
Joined: 11/06/2008
Messages: 60
Location: Wilmington, NC USA
Offline
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We are currently at 2 admins for 210 retail stores, ~60 corporate users, and 22 roaming laptop users (3 counting the IT Director/database administrator).
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18/09/2008 16:08:51
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Paul Bassett
SysAider
Joined: 18/06/2008
Messages: 21
Offline
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Currently we have about 20 usrs , 12 admins, with plans to go to 400 users in the next 6 months.
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22/11/2008 17:22:31
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Jonathan
SysAid Wiz
Joined: 17/06/2008
Messages: 286
Location: Ireland
Online
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2 suport people including me
320 user
18 sites
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Cheers
Jonathan
............
If it ain't broken then don't break it!!
Tweet Me on Twitter |
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23/11/2008 04:51:34
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Haim
SysAider
Joined: 15/04/2008
Messages: 2449
Offline
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Last time I checked we had 50,000 SysAiders around the world 
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Pushing IT forward |
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23/11/2008 14:33:53
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Alfa
SysAider
Joined: 11/10/2008
Messages: 3
Offline
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We, as outsource IT support company have 6 admins that supporting ~600 users in 9 different companies.
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27/11/2008 09:57:49
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Tim Sutton
Super SysAider
Joined: 15/07/2008
Messages: 57
Online
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50+ servers
8+ sites
250 - 300 users
3 full time admins
~10 part time PC admins (sometimes more hinderance than a help!)
lots and lots of coffee!
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01/12/2008 07:13:36
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Obelix
SysAid Wiz
Joined: 12/06/2008
Messages: 887
Offline
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WOOOoaaaa...
No wonders !
*impressed eyes*
Single site, 80 nodes and climbing...
With 3 guys including me with different role (1 support, 1 system, 1 general helper/admin). Yep we are more like handy men than IT helpdesk. *roll eyes*
About to support roaming notebooks.
So going to need lots of advice and heads up from you guys...sooner or later.
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That is not a bug, it's a feature...
When everything else fail try SysAid Wiki by Techguy |
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02/12/2008 12:09:50
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Lev
SysAid Mod
Joined: 18/08/2008
Messages: 478
Location: Haifa, Israel
Online
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2 System admins 2 Application develope\support.
120 PC's
20 Laptops
50 Servers (20 VM )
right now we support 2.25 sites but in the future its going to be 4 with much bigger figures.
Obelix
We are all handy men
In our site (plant) we do a lot by ourself . I love it but thats me.
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DONT !!! DONT TOUCH THE KEYBOARD !!! |
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03/12/2008 06:24:02
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Obelix
SysAid Wiz
Joined: 12/06/2008
Messages: 887
Offline
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NOnono... being independent is one thing.
By handyman I mean the nature of the job is very often ridiculously tied to IT.
We are responsible from cleaning the wax off the mouse ball (I know... we have stop ordering them and use the optical one, but the existing one just won't die !) down to constructing company's brochure !
OOoo am also inherit the role king of the conference room... guess why ? *shaking head sighing smile*
Maybe I'm like you...
Mua hah ah ah a hah ah ah ahahahahahahahaaaaaaaaaa
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That is not a bug, it's a feature...
When everything else fail try SysAid Wiki by Techguy |
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03/12/2008 07:07:53
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Lev
SysAid Mod
Joined: 18/08/2008
Messages: 478
Location: Haifa, Israel
Online
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Maybe I'm like you...
Mua hah ah ah a hah ah ah ahahahahahahahaaaaaaaaaa
Sounds like you are ! 
Haha hahah hahah
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DONT !!! DONT TOUCH THE KEYBOARD !!! |
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03/12/2008 10:53:15
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Kumo
SysAider
Joined: 03/12/2008
Messages: 1
Offline
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I am the only IT person supporting over 100 staff around 200 computers, 7 servers and around 500 students spread across 3 sites.
I'm in charge everything from designing/administering their website to installing cabling to replacing mice. And I somehow still have time to post this....
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03/12/2008 21:08:29
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XPD
SysAider
Joined: 16/07/2008
Messages: 42
Location: Auckland, NZ
Offline
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5 official IT staff (inc myself), supporting approx 100 staff, plus god knows how many students, 400+ computers across 20 centers around the country.
Fun fun FUN! 
This message was edited 1 time. Last update was at 03/12/2008 21:09:19
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04/12/2008 01:56:53
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Lev
SysAid Mod
Joined: 18/08/2008
Messages: 478
Location: Haifa, Israel
Online
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I am the only IT person supporting over 100 staff around 200 computers, 7 servers and around 500 students spread across 3 sites.
I'm in charge everything from designing/administering their website to installing cabling to replacing mice. And I somehow still have time to post this....
Kumo
Please share the secret with us !
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DONT !!! DONT TOUCH THE KEYBOARD !!! |
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