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Will this be making its way into SysAid? (the non css)
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This relates to one of the issues I have with the security setup. Correct me if I am wrong but I think there needs to be another level to security as currently if you make someone an administrator then they have have access to everything including changing what permissions they have such as access to the manager portal. Where as if you set them up as an admin user but dont tick the administrator option then they can do everything that is required for their helpdesk role except for things like being able to alter users (like enabling them etc).
How do you setup your staff? Some of my staff should not have access to modify settings (the blue cog for instance)
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Hi Haim, if you have a really grunty machine then you wont notice it but if you have a lower spec'd processor then you will. It is a know IE problem. We did not add any RAM to our lower spec'd pcs, we just changed to firefox and the lag disappears and the performance of SysAid improves.
If you have firefox and a grunty machine then you are even better off.
cheers,
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Looks like the answer is to get rid of IE6. Have since changed all pcs to firefox and everything runs much faster and no typing lag.
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Hi, we have just installed SysAid and have a similar experience. Some of our machines run fast and some slow. the ones that are slow have a really long lag on typing which is not restricted to any one field. Any text field if you type there can be a really serious time lag. Can you post the solution that you found for the previous users?
I have since found that this is an IE6 issue as does not occur using firefox. Anyone else found the answer? apart from the obvious "dont use IE6"
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Hi, has this feature become available yet? perhaps with the new version? I to would like to supress modules that we dont use.
Thanks,
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