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Messages posted by: janvanegmond
Forum Index » Profile for janvanegmond » Messages posted by janvanegmond
 
Author Message
SysAid Installation & Beyond » customize list compagny » Go to message
Hi,

I want to make a customized list for selecting a compagny in Helpdesk -> List
Where can I find the info for creating this?

Thank you.
SysAid Installation & Beyond » alert status color » Go to message
Hi,

I have 2 email accounts for a creating a SR (error and warning)
When a warning email is sent, the alert bullit should be orange.
When an error email is sent, the alert bullit must be red.
Do I have to create a rule or ....

Thanks.
SysAid Installation & Beyond » Enduserportal » Go to message
Hello,

We only user "Submit a Service Request" and "View Your Service History" for the end user.
We would like these 2 item next to each other instead of under each other.
Have someone already the html codes for such page?

Thanks.
SysAid Installation & Beyond » Admin Portal Header » Go to message
It works, thanks
SysAid Installation & Beyond » Admin Portal Header » Go to message
I want to change the text "Welcome to SysAid!".
Which file(s) do I have to change?
SysAid Installation & Beyond » Ubuntu agent » Go to message
We are using Ubuntu 9.10 and we have problems with the linux and perl agent.
Running perl script we do not recieve software products in SYSAID.
Running linux script we get the following issue:
Connecting to 192.168.10.119:8080... connected.
HTTP request sent, awaiting response... 500 Internal Server Error
2010-01-07 13:24:47 ERROR 500: Internal Server Error.

We have all the laste sofware of perl and lshw.

From the windows and suse clients we recieve the software products.

Thank you and best regards,

Jan van Egmond


SysAid Support resolved this problem with a new script:

http://webdist.sysaid.com/sysaid-agent-linux.tar.gz
Asset Management » Need help with Linux: Redhat, Ubuntu, Suse. » Go to message
We are using Ubuntu 9.10 and we have problems with the linux and perl agent.
Running perl script we do not recieve software products in SYSAID.
Running linux script we get the following issue:
Connecting to 192.168.10.119:8080... connected.
HTTP request sent, awaiting response... 500 Internal Server Error
2010-01-07 13:24:47 ERROR 500: Internal Server Error.

We have all the laste sofware of perl and lshw.

From the windows and suse clients we recieve the software products.

Thank you and best regards,

Jan van Egmond
 
Forum Index » Profile for janvanegmond » Messages posted by janvanegmond
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