http://www.ilient.com/Sysforums/forums/show/105.page JForum - http://www.jforum.net
You’ll get to assess our new groundbreaking My Desktop module, not (yet) found in any other IT management software out there; advance your IT activities easily from your mobile devices; use the new Asset Management Dashboard for more control and organization; and much more!

Don’t delay - come get the first taste of SysAid 8.5, which not only improves and enriches your day-to-day IT management experience, but it also creates a comfort zone for your end users. You’ll find:

• More [b]mobile [/b]opportunities
• New [b]functionalities [/b]to bring your IT service to the next level
• More resources leading to [b]end-user satisfaction[/b]
• Overall enhancements to the [b]user interface[/b]

[size=16]IT’s just gotten even better, with SysAid 8.5![/size]
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Meanwhile, though, we are ready to wet your appetites with just a few of the many things you’ll be experiencing in SysAid 8.5.

[b]SysAid Mobility Takes Another Leap Forward[/b]
We’ve given a new mobile interface in the End-User Portal, and significantly upgraded our mobile apps with an enhanced UI and added key functionalities.

[img]http://www.ilient.com/images/community/com-mobile.jpg[/img]

[b]Interactive Logon Architecture Now Incorporated Into the Upgraded Password Services[/b]
With a newly implemented interactive logon architecture, end users will be able to access the Password Services wizard directly from their Windows login screen.

[img]http://www.ilient.com/images/community/com-gina.jpg[/img]

[b]Get a 360◦ Bird’s-Eye View of Your Assets With Asset Management Dashboard[/b]
The new Asset Management Dashboard will help you easily analyze, in a hierarchical tree view, all the data surrounding your assets: Incidents, Problems, Changes, Monitoring Data.

[img]http://www.ilient.com/images/community/com-dashboard.jpg[/img]

[img]http://www.ilient.com/images/community/com-priority.jpg[/img]

[b][size=16]And there’s much, much more. Stay tuned…you won’t be disappointed![/size][/b]


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Since the addition of SysAid's IT Benchmark module approximately two years ago, we have heard from numerous customers who regularly utilize the tool in order to measure and assess their IT effectiveness and productivity. If you haven't joined the IT Benchmark yet, I recommend you do so. You will find the insights invaluable.

[url=http://www.ilient.com/newsletter-58.htm]Read more about this and much more in our December newsletter.[/url]

[b][i]Wishing you all happy holidays and a great 2012![/i][/b]]]> http://www.ilient.com/Sysforums/posts/preList/7621/31778.page http://www.ilient.com/Sysforums/posts/preList/7621/31778.page GMT
No better time than the present since we've got our very first Facebook promotion happening right now. Aside from staying updated on all things IT from within SysAid and globally, we promise to bring you excitement and fun with lots of gifts, lots of winners, and an [b]Amazon Kindle Fire[/b] as the grand prize!

[url=http://www.facebook.com/SysAidIT?sk=app_190322544333196]Check out the SysAidIT Facebook page for more information.[/url]
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While you’re at it, we also invite you to join an elite group of IT people in the SysAid Pathfinder Program. Be the first to test drive new product releases, offer your valued inputs in the final stages of development for every new release, enjoy special events (there’s one coming up this month), and more. If you haven’t already done so, [url=http://www.ilient.com/pathfinder-program.htm]sign up now to the Pathfinder Program![/url]

[url=http://www.ilient.com/newsletter-57.htm]Read all about this and much more in the November issue of the SysAid newsletter.[/url]

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The outcome of this promotion was amazing, as it gave SysAid an opportunity to not only spread IT mobility capabilities, but also to contribute to a most worthy cause. The joy of meeting our customers and the excitement of handing out the iPads was extraordinary, according to Sarah Lahav, SysAid’s VP Customer Relations, who travelled all the way to South Africa for a very memorable trip!

Check out the [url=http://www.ilient.com/newsletter-56.htm]October newsletter[/url] to get the details and make sure to [url=http://www.ilient.com/featured-client-m2m.htm]watch the clip[/url] we prepared summarizing our South African experience. Who knows, the next winner in our future promotion may be you…

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With that in mind, we have fine-tuned the company’s value proposition to: [b]The Ultimate IT Management Experience in a Mobile World[/b]. It’s the whole-package experience in today’s IT world that we aim to satisfy.

One clear example of a such an experience is shown in the changes we made on our corporate website, providing you with improved efficiency and expanded capabilities, as well as a fresher look and feel.

Take a look for yourself, at the screenshots below:
[img]http://www.ilient.com/images/community/nl56-screenshots.jpg[/img]

[list][url=http://www.ilient.com/]Homepage[/url][/list]
[list][url=http://www.ilient.com/sysaid-android-app.htm]Mobile App[/url][/list]
[list][url=http://www.ilient.com/calendar/month.calendar/2011/10/09/-.htm]Events[/url][/list]

[b][size=18]Stay tuned for more to come as we continue to improve the experience...[/size] [/b]
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We recently finished analyzing our Customer Satisfaction Survey. We truly appreciate you taking time out of your day to help us continue to learn, change, improve, and maintain high quality services and products. While we continually aim to deliver enhanced IT solutions, we were very pleased to learn from our annual survey that customer satisfaction is on the rise – 6% higher than last year. [url=http://www.ilient.com/Sysforums/posts/list/7278.page]Read more interesting stats here.[/url]

[url=http://www.ilient.com/newsletter-55.htm]Check out the September Newsletter to get the latest SysAid news.[/url]

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For details, please read our [url=http://www.ilient.com/release-notes-8-1.htm]SysAid 8.1 Release Notes[/url].

[url=http://www.ilient.com/release-upgrades.htm]Upgrade now[/url] and find out why [b]IT's better than ever with SysAid 8.1[/b]!]]> http://www.ilient.com/Sysforums/posts/preList/7243/30490.page http://www.ilient.com/Sysforums/posts/preList/7243/30490.page GMT
Why don't you pay it forward? Read our [url=http://www.ilient.com/improve-your-end-user-experience.htm]tips on how to maximize the end-user experience[/url]. You may be missing out on a way to increase customer satisfaction that will save you and your end users significant amounts of time.

[url=http://www.ilient.com/newsletter-54.htm]Check out the August Newsletter to get the latest SysAid news.[/url]
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Despite that many of us will have some time off this summer, the IT departments in the education industry are busy working to make sure the new school year starts off without any glitches. For them, we offer [url=http://www.ilient.com/education-edition.htm]SysAid's specially-designed Education Edition[/url]. Check into it, and be sure to give your educational institution the chance to work in an optimal IT environment.

Hope you enjoy the small peek into [url=http://www.ilient.com/Sysforums/posts/list/7015.page]SysAid's start-of-summer Eilat weekend[/url].

Best wishes for a wonderful, relaxing summer!

[url=http://www.ilient.com/newsletter-53.htm]Check out the July Newsletter to get the latest SysAid news.[/url]]]> http://www.ilient.com/Sysforums/posts/preList/7017/29658.page http://www.ilient.com/Sysforums/posts/preList/7017/29658.page GMT
Please take a look at our [url=http://www.ilient.com/newsletter-52.htm]June Newsletter[/url], where you can get the latest SysAid news, including updates on the new adventures of our very own [url=http://www.ilient.com/mobile-application.htm#1]Joe the IT Guy[/url], as well as important information about SysAid Academy’s upcoming [url=http://www.ilient.com/webinar-password-services.htm]free live video webinar about Password Services[/url]. Definitely take advantage of this new training – you won’t be sorry!

Cheers!
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Over 100,000 viewers watched the previous clips [url=http://www.ilient.com/sysaid-introduction-movie.htm#joe]Introduction Video to SysAid [/url]and [url=http://www.ilient.com/itil-change-management.htm#1]ITIL Change Management[/url]. We've received fantastic feedback about their practical and helpful approach. Joe the IT Guy actually has over 1,100 followers on [url=http://twitter.com/#!/Joe_the_IT_guy/]Twitter[/url] as well!

Now, featured once again is our hero Joe the IT Guy, except in this episode you can see the mobile revolution in action as Joe is able to manage some urgent service requests from his mobile phone. Yes, even before his morning coffee, Joe doesn’t waste a moment as he takes care of business on the go.

Joe filmed his highly-acclaimed movie in Hollywood last month, and reports say that he has met other A-list IT men and formed a prestigious entourage of tough tech guys—the self proclaimed IT-Team! On a more romantic note, paparazzi have also photographed Joe sharing more than just words with longtime costar Jenny.

In spite of all the Hollywood buzz around the new film, Joe successfully balances his celebrity status with his roots as an IT system administrator. Even after Joe’s booming debut, he still works the IT night shifts at GNS. With over 5 years of loyal service to GNS, Joe stays busy saving the day - one service request at a time!

[url=http://www.ilient.com/mobile-application.htm#1]Watch the video now[/url]!


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Check out all the info and download details [url=http://www.ilient.com/release-upgrades.htm]here [/url]and see why IT's better than ever with SysAid 8.0!
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SysAid 8.0 takes the modules and functionalities you already use on a day-to-day basis to the next level: expanded and improved [b]mobile options[/b] allowing you to manage your help desk on the go, [b]faster performance[/b] and better usability, a [b]Password Services module[/b] with self-unlock and reset wizards that will greatly reduce support calls, and an [b]improved Remote Control module[/b] ... IT's better than ever with SysAid 8.0!

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