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Maximize SysAid's Added Values
SysAid is launching its next SysAid Certification Program.
Join us for our online workshop of 8 x 2-hour sessions starting October 4, 2010.
Get detailed course syllabus
The fastest, least expensive way to improve your IT management is to learn new methods to maximize SysAid.
The SysAid Certificate program is carefully designed to help you discover exactly what you need to do in order to get more out of your SysAid in your everyday routine.
We feature methods, techniques and personal advice from technical experts at SysAid.
Our October course is also your exclusive opportunity to learn all about the new features and capabilities of our latest release, SysAid 7.0!
As a SysAid-Certified participant, your SysAid expertise will enable you to maximize your use of SysAid internals and capabilities in your organization. This hands-on program features
real-life case studies and examples of SysAiders worldwide. In between sessions, participants will be provided with practical exercises and personalized progress feedback.
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Language: |
English |
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Audiences: |
Technology Decision Makers, IT Architects and
IT Administrators |
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Duration: |
2 hour sessions twice a week (4 weeks total) |
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Start Date: |
October 4, 2010 |
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Price: |
$595 |
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If you have any questions, please check our SysAid Certification Program FAQs, or contact us.
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In this SysAid Certification Program you will learn:
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Milestones for successful implementation |
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Tech Talk: SysAid agent, deployment methods, Remote Control, LDAP Integration and much more. |
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| 2. |
Improving Service Quality |
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Learn how to improve service quality to increase efficiency and customer
satisfaction and reduce your workload. |
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| 3. |
Measurement Methods |
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How SysAid measurement tools can help you accurately identify weak links in your service provision. |
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| 4. |
SysAid IT Toolbox |
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Discover how you can better control your network assets, increase computer availability, track software licenses, and much more. |
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| 5. |
Customization |
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Modify text, list views and form design as well as custom fields, notifications and End-User Portal. |
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| 6. |
ITIL CMDB |
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Discussion of features and tips for application. |
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| 7. |
ITIL Best Practices |
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Discussion of ITIL Change Management, Problem Management, and SLA/SLM. |
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| 8. |
Maintenance and Troubleshooting Strategies |
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Proven techniques for resolution of mishaps and preparation for disaster recovery. |
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