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SysAid Support Options


Get Help from our Live Support Team!

Opening Hours:
Monday to Thursday 06:00 am – 08:30 pm   (GMT)
Friday 05:00 am – 01:00 pm   (GMT)
Friday (on-call) 01:00 pm – 08:30 pm   (GMT)
Monday to Thursday 02:00 am – 04:30 pm   (EDT)

Friday 01:00 am – 09:00 am   (EDT)
Friday (on-call) 09:00 am – 04:30 pm   (EDT)

Download Current SysAid Release: 6.0 (Upgrade to current version)
Download ITIL Package Secondary Trial License
Download ITIL CMDB Secondary Trial License

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Read and discuss in the SysAid forums

Consult the SysAid User Manual (Revised as of April 2009)

Consult the SysAid Guides:
 
Guide 1: Installing the SysAid Server
 
Guide 2: Freeware Installation Guide
 
Guide 3: Getting Started Guide
 
Guide 4: Administrator Tools
 
Guide 5: The Deployment Tool
 
Guide 6: The SysAid Agent
 
Guide 7: End User Manual
 
Guide 8: Administrator's Guide
 
Guide 9: The Database Guide
 
Guide 10: Manager Dashboard Guide
 
Guide 11: Project and Task Guide
 
Guide 12: Monitoring Guide
 
Guide 13: CMDB Guide
 
Guide 14: ITIL Package Guide

See Guides for SysAid previous versions

SysAid FAQs

SysAid Troubleshooting Section

Read monthly SysAid Newsletters

See End User License Agreements: EULA (Registration Form) & EULA (Installed Program)
 
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"SysAid support team is one of the fastest I've ever seen! For all our problems we got service packs within 3 days!"
Perschl Christian,System Administrator,SIGMATEK GMBH & CO KG

 
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SysAid Support Options