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SysAid Help


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Support Hours
UK
EDT
Monday to Thursday 7:00am - 9:30pm 2:00am - 4:30pm
Friday 6:00am - 2:00pm 1:00am - 9:00pm
Friday On-Call 2:00pm - 9:30pm 9:00am - 4:30pm


Contact Information

Toll Free Number (United States): 1-800-686-7047


Our Offices:
United States 617-231-0124
Israel: 972-3-533-3675

Email: support@sysaid.com


Submit a service request

Experiencing technical problems? Submit a service request and a SysAid technical expert will follow-up shortly!

If you're a Full Edition customer, use the log-in information you received with your purchase. If you're using SysAid Free Edition, you need a support and maintenance account to submit a service request. If you don't have one, find instructions below.



community icon Join the SysAid Community

The SysAid Community is the place to connect with thousands of other SysAiders and IT professionals worldwide!

Access discussion forums
Suggest and vote on features you'd like to see in future releases
Get support and important updates


If you're a Full Edition customer, log in to the Community with the account information you received with your purchase. If you're a Free Edition user, use the log-in information you received with your support and maintenance account to access the Community. If you don't have an account, sign up for a free SysAid Community membership to get started.



support free icon Using Free Edition and Don't Have a Support Account Yet?

Your SysAid support and maintenance account will provide you with:

Access to new release, updates, and bug fixes
Support for quick answers to all of your questions
Full access to the SysAid Community and its forums


If you didn't sign up for a support and maintenance account when you installed SysAid Free Edition, click here to sign up now.



 
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SysAid Technologies Ltd.
Toll-Free phone center (U.S.): 1-800-686-7047
Offices - U.S.617-231-0124
Israel:+972-3-533-3675
Email:helpdesk@sysaid.com
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SysAid logos and other SysAid Technologies marks are trademarks or registered trademarks of SysAid Technologies Ltd.
All Rights Reserved by SysAid Technologies Ltd. 2002-2010
Live Support Hours
7:00am - 9:30pm (UK)
2:00am - 4:30pm (EDT)
We provide worldwide services, and we do our best to match the working times of customers from different time zones.

SysAid Help