SysAid Help
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Help from our live support team
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Support Hours |
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UK |
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EDT |
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Monday to Thursday |
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7:00am - 9:30pm |
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2:00am - 4:30pm |
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Friday |
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6:00am - 2:00pm |
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1:00am - 9:00pm |
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Friday On-Call |
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2:00pm - 9:30pm |
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9:00am - 4:30pm |
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Contact Information
Toll Free Number (United States): 1-800-686-7047
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United States 617-231-0124 |
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Israel: 972-3-533-3675 |
Submit a service request
Experiencing technical problems? Submit a service request and a SysAid technical expert will follow-up shortly!
If you're a Full Edition customer, use the log-in information you received with your purchase.
If you're using SysAid Free Edition, you need a support and maintenance account to submit a service request.
If you don't have one, find instructions below.
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Join the SysAid Community
The SysAid Community is the place to connect with thousands of other SysAiders and IT professionals worldwide!
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Access discussion forums |
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Suggest and vote on features you'd like to see in future releases |
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Get support and important updates |
If you're a Full Edition customer, log in to the Community with the account information you received with your purchase.
If you're a Free Edition user, use the log-in information you received with your support and maintenance account to access the Community.
If you don't have an account, sign up for a free SysAid Community membership to get started.
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Using Free Edition and Don't Have a Support Account Yet?
Your SysAid support and maintenance account will provide you with:
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Access to new release, updates, and bug fixes |
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Support for quick answers to all of your questions |
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Full access to the SysAid Community and its forums |
If you didn't sign up for a support and maintenance account when you installed SysAid Free Edition, click here to sign up now.
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Support |
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Customer Testimonials |
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"SysAid allows us to track changes and history on every workstation and server on your network."
Robert J. Hantson, QBOS Inc.
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