SysAid IT Pro is a comprehensive IT help desk solution to help you more efficiently handle service requests, achieve tighter asset control, and automate all your IT processes.
Ideal for organizations of all sizes, SysAid IT Pro is specially designed to streamline your core IT processes and simplify your day-to-day tasks. Available as an on-premise or on-demand (SaaS) solution.
Core Modules
- Help Desk
- Asset Management
- Remote Control
- Knowledge Base
- Reports & Analysis
- IT Benchmark
- End-User Web Portal
- Online Chat
- Calendar & Scheduling
Advanced Modules
- Server Monitoring
- Tasks and Projects
- Manager Dashboard
- CMDB
- Password Services
SysAid IT Enterprise Edition is an IT management solution that includes a suite of advanced modules to help you manage complex processes often found in larger organizations.
Specially built to provide you with advanced customization and scalability, SysAid IT Enterprise delivers the tools you need to meet any IT challenge - now and in the future. Available as an on-premise or on-demand (SaaS) solution.
Core Modules
- Help Desk
- Asset Management
- Remote Control
- Knowledge Base
- Reports & Analysis
- IT Benchmark
- End-User Web Portal
- Online Chat
- Calendar & Scheduling
Advanced Modules
- Server Monitoring
- Tasks and Projects
- Manager Dashboard
- CMDB
- Password Services
Enterprise Modules
- ITIL Package
- Increased customization
- API and advanced integration
- Multi-site support
- SLA/SLM
Ideal for smaller organizations, SysAid IT Free Edition is a light and fully-functional help desk software solution that supports up to two administrators and 100 assets. Download SysAid IT Free Edition now!
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