Security
General Security

ASP-Level Security

As an ASP product, SysAid maintains the highest level of security for all system components.

Agents on enduser computers – both remote and local - communicate with the SysAid server via 128-bit SSL-secured channels, so no internal or proprietary information is ever exposed to outside sources.

Similarly, the SysAid administration interface is accessible only to authorized users within the client organization, and only qualified Ilient engineers are allowed access to the system database. The SysAid server resides in Ilient’s hardened and fully firewall-secured environment, and is completely compartmentalized, to avoid organizational data overlap or “leakage.”

Ilient has customized the SysAid system for in-house operation, and the server integrates easily into an organization’s network and security scheme.