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SysAid Free Help Desk Software
SysAid - Feature-Rich Help Desk Software
SysAid's main features:
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Users submit service requests via simple, online, browser-based forms. |
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Sort, search through, and deal with service requests using an efficient methodology. |
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Issue tracking: call/email/activity logging. |
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Active Directory integration -- Retrieve users from LDAP servers. |
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Print reports on the state of your help desk. |
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Communicate with your end-users in real-time via SysAid's completely integrated Live Chat module. |
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Receive automatic notifications and keep your end-users up-to-date via email and SMS text messages. |
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Utilize various features such as escalation, automatic notifications a knowledgebase, and more. |
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Web-based software -- does not requires installation, and can be accessed from anywhere with
a simple web browser. |
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Increase efficiency with a friendly interface (available in
various languages). |
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Integrate with web servers such as IIS or Apache. |
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Use SysAid Helpdesk Software with single-sign-on systems and "Integrated Windows Authentication". |
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| Download Windows version -SysAidServerFree.exe, 104 MB
Please read Installation Guide. |
View a detailed list of SysAid features
Test drive SysAid with our online demo
Download a free version of SysAid
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Learn how to use SysAid's free help desk software here.
Our Free Edition is ideal for organizations with fewer than a
hundred computers. If your organization is larger, you
might want to purchase the Full Edition of SysAid Help Desk
Software.
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