SysAid Version 2.0.23
We are glad to announce a free SysAid patch.
SysAid provides the best help desk and asset management around. With this patch, your version of SysAid will be even better.
Details:
Version: 2.0.23
Date Released: June 10, 2004
For Use With Version: 2.0.21 and 2.0.20
New Features:
Administrators can now modify the interface's texts. With this feature, administrators can adapt texts to the organization's needs, or completely translate the interface into another language.
The LDAP support has been improved, and now automatically finds users in all LDAP groups.
Added a perl API to register assets and submit SRs.
Added an option to change the HotKey in installation with a login script.
Bug Fixings :
 A bug in sending notifications on new SRs to default users.
A bug in saving the "Customize Submit Service Request " form, which corrupted the form.
A bug in some reports when using the American date input style.
SysAid now supports account IDs that contains blanks.
Performance improvement -- Solved a problem in the optimization of the search index.
Improved the speed of the "Submit Service Request" action from the desktop shortcut.
A bug in user deletion, when the username contained a '\' character.
"Edit End Users Self Service" now works on MsSQL databases.
A bug where sometimes, updating an asset raised an exception.
Download an update for Windows here:
http://www.ilient.com/patch/SysAidServerPatchv2.0.23.exe
Linux/Unix users may contact us for the upgrade.
Run the downloaded file to upgrade your version of SysAid. When you install the update, the SysAid server will be restarted. Thus, you should update SysAid when users are not accessing the system.
Thank you for using SysAid. If you have any questions, do not hesitate to contact us at support@ilient.com.
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