SysAid Newsletter Archive Here you can find earlier issues of The SysAid Newsletter, which includes practical tips, stories and advice for SysAid users.
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March 2, 2010 Thirty-Seventh Issue: Special Edition: 2 Tech Tutorials, API, & More!
February 2, 2010 Thirty-Sixth Issue: Meet Us in Vegas!
January 5, 2010 Thirty-Fifth Issue: 7 Ways to Measure Your IT Performance
December 1, 2009 Thirty-Fourth Issue: SysAid Chat: Real-Time, Real Results
November 3, 2009 Thirty-Third Issue: 101 Features and 2 New Modules - SysAid 6.5 Just Around the Corner
October 6, 2009 Thirty-Second Issue: Screenshot Sneak Peek of SysAid Release 6.5
September 1, 2009 Thirty-First Issue: New Animated Video and ITIL Quick Guide
August 4, 2009 Thirtieth Issue: 10 Tips to Boost SysAid Usage
July 9, 2009 Twenty-Ninth Issue: The New Online SysAid Flash Tutorials
June 2, 2009 Twenty-Eighth Issue: Is Your SysAid Safe - SysAid Database Backup & Restore
May 5, 2009 Twenty-Seventh Issue: Getting to know the new SysAid 6.0
April 7, 2009 Twenty-Sixth Issue: SysAid Release 6.0 - Behind the scenes and ITIL
March 4, 2009 Twenty-Fifth Issue: Screenshots - Sneak preview of SysAid Release 6.0
February 3, 2009 Twenty-Fourth Issue: Award-winning SysAiders - Pictures and Success Stories
January 7, 2009 Twenty-Third Issue: The Year of the SysAider
December 8, 2008 Twenty-Second Issue: SysAid internal campaign launch photos
November 5, 2008 Twenty-First Issue: A sneak peek at SysAid 5.6 beta release
October 7, 2008 Twentieth Issue: Find out about the SysAid Mobile Interface
September 8, 2008 Nineteenth Issue: SysAid Expands beyond IT
August 5, 2008 Eighteenth Issue: Tips and Posts form the SysAid Community
July 7, 2008 Seventeenth Issue: SysAid Certification Updates
June 3, 2008 Sixteenth Issue: Version 5.5 Screenshots
May 6, 2008 Fifteenth Issue: Self Service In-Depth
April 2, 2008 Fourteenth Issue: Monitoring Module Special
March 6, 2008 Thirteenth Issue: Tasks and Projects
Febuary 6, 2008 Twelfth Issue: Tip on Running Updates
January 31, 2008 Eleventh Issue: SysAid 5.1 Beta
December 5, 2007 Tenth Issue: Tips for SysAiders
November 5, 2007 Ninth Issue: Demo of the New Version Available
October 2, 2007 Eighth Issue: More Screenshots!
September 5, 2007 Seventh Issue: Preview Screenshot of Version 5.0
August 1, 2007 Sixth Issue: The IT Research Grant
July 2, 2007 Fifth Issue: Visit Our New Blog
June 1, 2007 Fourth Issue: Monitoring Tip
May 5, 2007 Third Issue: SysAid User Satisfaction Survey
April 1, 2007 Second Issue: The Monitoring Module- Beta Version
March 1, 2007 First Issue: Mac Integration, Database Backup
In addition, here are links to various articles and resources on help desk and asset management, for your benefit
How to Implement a Successful Help Desk
What is Asset Management?
Various papers on Help Desk
An article on Enterprise Asset Management (EAM)
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An article on inventory management
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