New Extended Online Support Service
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New Extended Online Support Service


The Ilient support team has extended its online support hours.

Contact a support professional via our online help desk site, support form, telephone or e-mail.

Online Help Desk Site

If you do not have a SysAid username and password first go to: Sign up for Support to obtain a username and password

Support Form

Our Toll Free phone center (U.S.): 800-686-7047

Our Offices U.S: 617-231-0124 Israel: 972-3-533-3675

E-mail: helpdesk@ilient.com

Support Hours

Monday to Thursday 7:00am - 9:30pm (UK)
Friday 6:00am - 2:00pm (UK)
Friday (on-call) 2:00pm - 9:30pm (UK)
Monday to Thursday 2:00am - 4:30pm (EDT)
Friday 1:00am - 9:00pm (EDT)
Friday (on-call) 9:00am - 4:30pm (EDT)

We provide worldwide services and do our best to accommodate the work hours of customers from different time zones.

 


 
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"You should be proud of the professional attitude your helpdesk staff put forth. I have dealt with many product vendors over the last few years and your company sets a very high bar for all the others to strive for. I have been very happy with your company's product and will continue to utilize and recommend it in the future"
Lee Nagel, Grand Crowne Resorts

 
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SysAid Technologies Ltd.
Toll-Free phone center (U.S.): 1-800-686-7047
Offices - U.S.617-231-0124
Israel:+972-3-533-3675
Email:helpdesk@sysaid.com
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SysAid logos and other SysAid Technologies marks are trademarks or registered trademarks of SysAid Technologies Ltd.
All Rights Reserved by SysAid Technologies Ltd. 2002-2010
Live Support Hours
7:00am - 9:30pm (UK)
2:00am - 4:30pm (EDT)
We provide worldwide services, and we do our best to match the working times of customers from different time zones.

New Extended Online Support Service