New Extended Online Support Service
The Ilient support team has extended its online support hours. In addition we now offer live support via MSN messenger and Skype.
Contact a support professional via our online help desk site, support form, telephone, Skype, e-mail or messenger.
 Online Help Desk Site
If you do not have a SysAid username and password first go to:
Sign up for Support to obtain a username and password
Support Form
Our Toll Free phone center (U.S.): 800-686-7047
Our Offices U.S: 617-275-5562 Israel: 972-3-533-3675
Skype  Account: ilient
E-mail: helpdesk@ilient.com
MSN Web Messenger : helpdesk@ilient.com
Support Hours
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Monday to Thursday |
07:00 a.m. – 09:30 p.m. GMT |
| Friday
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06:00 a.m. – 2:00 a.m. GMT |
| Monday to Thursday |
02:00 a.m. – 04:30 p.m. EST
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| Friday |
01:00 a.m. – 09:00 a.m. EST |
We provide worldwide services and do our best to accommodate the work hours of customers from different time zones.
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Customer Testimonials |
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"When I had problems your technical support responded in a timely fashion, had the technical expertise, and was able to repair the problem quickly"
Lee Culwell,Senior Network Administrator,ValvTechnologies Inc.
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