Managing an effective and responsive help desk is one responsibility of the IT unit. Managing projects to improve the IT infrastructure and solve problems is another. SysAid Tasks and Project module will help you to easily and efficiently mange all your IT projects.
The Tasks and Projects Module will allow you to:
Create, list and manage projects, tasks and activities
Track work progress and resource allocation
Use Detailed GANTT charts to get an overview of the project status
Allocate workload wisely and always know who is responsible to do what
Know the actual work hours and cost invested in each project and task
Set priorities to each task
Keep record of all activities nothing will ever fall between the lines
Attach relevant documentation to projects and tasks for easy retrieval
Assign tasks and projects to trouble tickets to be able to report your users about the status of their helpdesk call
Keep an archived history of all past projects
All this within the comfortable and familiar framework if SysAid's user interface!
SysAid's FULL Edition usersfollow this link to get a price quote for the tasks and projects module (add a comment that you are interested in the tasks and projects module)
SysAid's FULL Edition usersfollow this link to get a price quote for the tasks and projects module (add a comment that you are interested in the tasks and projects module)
SysAid FREE Edition usersclick this link to download SysAid's 30 day trial which includes the Tasks and Projects module.
Learn how to use SysAid's tasks and projects module here.
Our Free Edition is ideal for organizations with fewer than a
hundred computers. If your organization is larger, you
might want to purchase the Full Edition of SysAid Help Desk
Software.
SysAid Technologies Ltd.
Toll-Free phone center (U.S.): 1-800-686-7047
Offices - U.S.617-231-0124
Israel:+972-3-533-3675
Email:helpdesk@sysaid.com
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