Manage your Tasks and Projects to Reach Your Goals on Time

Before undertaking any project, you need to plan and organize the tasks necessary to completing your projects successfully and on time. With SysAid Tasks & Projects, you can create projects and schedule and assign the specific tasks to users with deadlines for completion.  Intuitive Gantt Charts allow you to visualize the status of task completion and monitor your administrators’ progress.

Prepare for the scope, deadline, and budget of every task and project in your IT department. Schedule and coordinate your tasks to ensure that you accomplish your projects with speed and efficiency!

For a quick overview, check out our how-to tutorial on creating Gantt charts for your tasks and projects.

Create Projects and Schedule the Corresponding Tasks

When starting a project, the project manager can schedule the tasks that relate to every action necessary to complete the project.

• Assign tasks to the appropriate administrators
• Schedule deadlines and estimate the amount of time it should take to complete the tasks
• Create dependencies between tasks to coordinate the order in which the tasks must be completed
• Create and customize notifications that will be sent to assigned users both on the project level as well as related to individual tasks

Evaluate the Business Impact of Every Task

Because the Tasks & Projects module is fully integrated with the CMDB, you can evaluate the business impact of every task you schedule. For example, if you need to take down a server, you can add the server as a Configuration Item to your task and view the relationships it has with the other elements in your network. If the server is offline, who and what will it impact? This will help you schedule the task for a time when it will have minimal effect on the operations of your organization.

Create Recurring Assignments

While much of your IT work involves dealing with the new and dynamic situations that arise every day, there are always assignments that recur on a regular basis. Tasks & Projects allows you to create recurring tasks on a weekly or monthly basis that will send you notifications via service request, email, or SMS text message. That way, you’ll never forget about routine maintenance work ever again!

Monitor the Progress of the Project

Once you’ve created tasks for all of your project actions, you can ensure that they’re being properly executed using a variety of assessment tools.

• View a log of all activities that your administrators have taken during their task completion
• Run reports to see the status of all tasks and projects and the percentage of their completion
• Intuitive Gantt charts give you a graphical view of the project’s progress with the corresponding tasks grouped per category
• Read a history of all changes to the project and its corresponding tasks

Monitoring the progress of your projects is essential to identifying malfunctions or bottlenecks. Ensure that your projects are completed correctly and on time!

Manage Tasks for Multiple Projects

You can easily manage all of the tasks that your IT department is working on for all projects. The task list shows you the project each task belongs to as well as its category, status, start time, end time, estimated completion time, and progress percentage. Access the activity log for every task to see which actions have been taken, and view detailed Gantt charts that show all of the tasks and their progress grouped per category.

The Result: Complete your projects and reach your objectives on time, every time!