Our Products

SysAid is IT management software for organizations' IT departments. Learn about it here.

SysAid comes in several versions:

SysAid Help Desk* lets end users submit service requests via a simple, online form. Administrators can view, sort, search through, and respond to these requests. The product includes a knowledgebase, escalation rules, automatic notifications, detailed reports, and many other features. It uses Email, SMS, and IM to provide the most efficient methodology possible. Built especially for internal help desk.

SysAid Asset Management* automatically scans the organization's network and lists its machines. It provides details on each machine (its hardware, software, history, and more), and lets you remote control it. Without ever leaving their office, IT managers can control the entire organization's inventory. Includes reports, search abilities, lists of software suppliers and catalog items, and various other features.

SysAid Help Desk and Asset Management* combines help desk and asset management into a single, efficient interface.

Free SysAid is a lighter version ideal for small organizations. Learn about it here.

All versions are available in English, French, German, Spanish, Italian, or Hebrew.

*Available as an installed solution, or an online hosted solution.